About Willsmer Wagg Limited
Who We Are & What We Do
Willsmer Wagg is one of the UK's leading suppliers of corporate incentives and promotional gifts sourced from around the globe.
Supplying some of the UK’s leading FTSE 500 companies with a range of corporate products from the simple pen to bespoke clothing, we understand that ‘your company image and how others see it’ is of the up most importance. Our expertise in helping you to choose the right product for the right occasion has secured our reputation as a company with outstanding customer service and focus.
As part of our commitment to achieve high levels of service, we are proud to be members of the leading organisations within our industry. Each of these organisations regularly audit our business to ensure that we adhere to their code of practice and a level of service and quality that justifies our continued membership.
Willsmer Wagg was voted the Advantage Member of the Year for 2006, a proud moment for our company and our staff.
Experience & Expertise
No one can learn what we have overnight. The Senior Management team at Willsmer Wagg have a combined 20 years experience sourcing and supplying promotions and corporate giftware items. Furthermore, our team of Account Managers and Customer Support staff have an understanding of the industry that is second to none.
Every member of our team undergoes a wide range of training courses to ensure that our clients receive the best possible level of service, support and information. They each work with our company values in mind giving Willsmer Wagg an outstanding team of people ready to work with you and guide you through the maze of promotional items.
Innovative Products
With so many years experience within this industry, Willsmer Wagg has a vast contact list of suppliers across the globe that continually produce new and innovative products. We select new products carefully to ensure quality and availability, as we know that our clients expect the best. Moreover, because we understand that each client has different requirements, we endeavour to bring fresh and exciting ideas that you can brand in your style.
Working closely with each client and with regular dialogue regarding ideas you can rest assured that Willsmer Wagg will continue to deliver quality and innovation whenever you need it.
Competitive Prices
By regularly attending trade shows in the UK, Europe and the Far East, we are able to negotiate the very best prices. Our massive buying power and our reputation within the industry gives Willsmer Wagg the edge over our competitors and means that our clients can be sure of getting the very best pricing.
Fast Lead Times
With the recent investment in our new order processing system, our lead times are now second to none. Willsmer Wagg will respond quickly to each quotation request and in turn, this ensures a fast turnaround of orders for our clients.
We NEVER accept an order if we know we cannot meet your delivery date. Our aim is to exceed our client’s expectations and delivery times whenever possible.
Account Management
Every member of the Willsmer Wagg team comes from a customer-focused background. This is important to us, as we believe this level of customer understanding helps us to help our clients.
We allocate a dedicated Account Manager to each client who will see the order through from initial quotation to final delivery, meaning you only need to have one point of contact.
Working with our order processing and our design department, your Account Manager is there to ensure traceability and continuity to guarantee your order is delivered on time, every time.
Unique Service Attitude
Being the ‘natural choice’ for clients is something that we strive to achieve by offering an outstanding level of customer service and the widest range of product available. Being the ‘natural choice’ means Willsmer Wagg have to ensure:
Trust
Efficiency
Quality
Expertise
A ‘Can Do’ attitude
Supplying some of the UK’s leading FTSE 500 companies with a range of corporate products from the simple pen to bespoke clothing, we understand that ‘your company image and how others see it’ is of the up most importance. Our expertise in helping you to choose the right product for the right occasion has secured our reputation as a company with outstanding customer service and focus.
As part of our commitment to achieve high levels of service, we are proud to be members of the leading organisations within our industry. Each of these organisations regularly audit our business to ensure that we adhere to their code of practice and a level of service and quality that justifies our continued membership.
Willsmer Wagg was voted the Advantage Member of the Year for 2006, a proud moment for our company and our staff.
Experience & Expertise
No one can learn what we have overnight. The Senior Management team at Willsmer Wagg have a combined 20 years experience sourcing and supplying promotions and corporate giftware items. Furthermore, our team of Account Managers and Customer Support staff have an understanding of the industry that is second to none.
Every member of our team undergoes a wide range of training courses to ensure that our clients receive the best possible level of service, support and information. They each work with our company values in mind giving Willsmer Wagg an outstanding team of people ready to work with you and guide you through the maze of promotional items.
Innovative Products
With so many years experience within this industry, Willsmer Wagg has a vast contact list of suppliers across the globe that continually produce new and innovative products. We select new products carefully to ensure quality and availability, as we know that our clients expect the best. Moreover, because we understand that each client has different requirements, we endeavour to bring fresh and exciting ideas that you can brand in your style.
Working closely with each client and with regular dialogue regarding ideas you can rest assured that Willsmer Wagg will continue to deliver quality and innovation whenever you need it.
Competitive Prices
By regularly attending trade shows in the UK, Europe and the Far East, we are able to negotiate the very best prices. Our massive buying power and our reputation within the industry gives Willsmer Wagg the edge over our competitors and means that our clients can be sure of getting the very best pricing.
Fast Lead Times
With the recent investment in our new order processing system, our lead times are now second to none. Willsmer Wagg will respond quickly to each quotation request and in turn, this ensures a fast turnaround of orders for our clients.
We NEVER accept an order if we know we cannot meet your delivery date. Our aim is to exceed our client’s expectations and delivery times whenever possible.
Account Management
Every member of the Willsmer Wagg team comes from a customer-focused background. This is important to us, as we believe this level of customer understanding helps us to help our clients.
We allocate a dedicated Account Manager to each client who will see the order through from initial quotation to final delivery, meaning you only need to have one point of contact.
Working with our order processing and our design department, your Account Manager is there to ensure traceability and continuity to guarantee your order is delivered on time, every time.
Unique Service Attitude
Being the ‘natural choice’ for clients is something that we strive to achieve by offering an outstanding level of customer service and the widest range of product available. Being the ‘natural choice’ means Willsmer Wagg have to ensure:
Trust
Efficiency
Quality
Expertise
A ‘Can Do’ attitude